NYC's Trusted Emergency Restoration Experts

New York Restoration Company was founded by restoration professionals who were frustrated with national franchise operators treating NYC properties like suburban homes. A high-rise flood in Manhattan is nothing like basement water damage in a single-family house—and we knew NYC property owners deserved specialists who understood that difference.

Since 2015, we've responded to thousands of emergency calls across all five boroughs. We've extracted water from penthouses where the damage came from rooftop HVAC units. We've cleaned smoke damage in pre-war buildings with ornate plaster molding that required specialized techniques. We've remediated mold in basement apartments where old steam heating systems created perfect humidity conditions.

Every project taught us something about NYC buildings: how water travels through vertical plumbing stacks in high-rises, why co-op board approval processes affect restoration timelines, how shared HVAC systems in commercial buildings spread smoke odor, why older Brooklyn brownstones need different drying techniques than newer construction.

Our team consists entirely of IICRC-certified technicians with years of experience working in NYC's unique building landscape. We're not a national chain with a local phone number—we're NYC operators who know the difference between a co-op and a condo, understand landlord-tenant restoration obligations, and can navigate the insurance claim process for both HO4 and HO6 policies.